India, Aug. 27 -- As enterprises move deeper into cloud, AI, and digital transformation, the role of the CIO is shifting from managing technology to reshaping how the business operates. For a global company like Crown Worldwide Group, that means standardising technology and processes while accommodating local requirements, securing increasingly distributed data, and finding practical ways to bring AI into everyday workflows.

In a conversation with Dataquest, Chris Davis-Pipe, Group CIO - Information Technology, Crown Worldwide Group, spoke about global technology standardisation, AI adoption and governance, cybersecurity, the re-architecture of its EffiDocX platform, and why successful digital transformation ultimately needs to be driven...