Hanoi, June 19 -- The proposed policy is expected to enhance public service accessibility, strengthen social welfare, and encourage residents to shift from private vehicles to public transport, contributing to the development of a greener and more sustainable urban transport system.

The policy will be rolled out in two phases. During the first phase, from July to September, passengers will be able to use eligible bus services free of charge without identity verification. The city will apply a fixed revenue support mechanism to ensure convenience and encourage greater use of public transport.

In the second phase, from October to December, passengers will continue to enjoy free travel but will be required to verify their identity by scann...