New Delhi, June 10 -- Buying a defective product, receiving poor-quality service or being charged unfairly can leave consumers with limited options is the seller or service provider refuses to address the grievance. To protect consumer rights and ensure fair trade practices, India has dedicated a consumer dispute redressal mechanism under the Consumer Protection Act, 2019.

If you believe that your rights as a consumer have been violated, then you have the option to file a consumer complaint in consumer courts to seek remedies such as refunds, replacements, repairs or compensation These forums are set up by the government to protect the rights of consumers and its primary function is to maintain fair practices by sellers.

Before you file...