New Delhi, April 25 -- IndiGo on Saturday issued a formal statement, saying that documents circulating on social media regarding the airline's grooming policy are "incorrect." The airline claims that the viral report is not authentic.

The controversy exploded after an X user shared some screenshots of what appear to be IndiGo's grooming handbooks. The documents appear to explicitly ban items like tilak, sindoor, mangalsutra, and kalawa, while allowing other religious markers such as hijab and turban.

"We request everyone to exercise caution and refrain from sharing unverified or fabricated documents," a company spokesperson told Mint.

IndiGo also assured that its policies, especially for cabin crew and pilots, are designed in-line with...