KUALA LUMPUR, July 2 -- Communications Minister Datuk Fahmi Fadzil said the government is exploring the use of agentic artificial intelligence (AI) as the Malaysian Communications and Multimedia Commission (MCMC) grapples with a growing workload in online safety enforcement.

He said the scale of enforcement has surged significantly, with MCMC identifying and requesting the removal of 345,712 pieces of harmful online content since January 1.

"Each piece of content requires supporting documentation and justification explaining why it is deemed harmful. According to MCMC, on average each complaint takes between 30 to 45 minutes to process and file with the relevant platforms.

"If we take the figure of 345,712 and multiply it by an average...