Panchkula, May 28 -- Haryana energy minister and Ambala Cantt MLA Anil Vij on Wednesday carried out a surprise inspection of the Uttar Haryana Bijli Vitran Nigam (UHBVN) call centre in Panchkula to assess the functioning of the electricity consumer grievance redressal system. During the visit, Vij reviewed the handling of consumer complaints, monitored live calls received at the centre and examined the response mechanism adopted by officials. He directed officials to ensure that complaints are resolved within two hours in urban areas and four hours in rural areas. HTC...