Sri Lanka, March 19 -- The recent relaunch of the state's QR-based fuel distribution network sparked significant criticism regarding its timing and insufficient public awareness campaigns.

While the underlying technology remains fundamentally solid, the poorly managed rollout generated unnecessary frustration among citizens.

Speaking to us, Cyber security expert Asela Waidyalankara highlighted these avoidable challenges.

Rolling out a complex digital infrastructure of national importance requires a pilot testing phase to minimise public disruptions and catch early mistakes. Waidyalankara explained that reviving a system of this magnitude without adequate preparation time inevitably leads to teething problems.

Although the platform fu...