SriLankan Airlines confirms transaction errors in UAE and India
Sri Lanka, May 17 -- SriLankan Airlines officially clarified two separate incidents involving an erroneous transaction caused by a compromised email account of a service provider in the United Arab Emirates, and the misappropriation of funds in India.
According to the statement, a service-providing institution located in Dubai, United Arab Emirates, informed SriLankan Airlines that they did not receive a sum of 974,000 Dirhams (AED) allocated to them.
Subsequent investigations revealed that a third party compromised the email account of the relevant service provider.
The statement further noted that they misled SriLankan Airlines by changing bank account details and providing false documents through official communication channels.
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