Sri Lanka, Nov. 5 -- A new QR code-based food safety complaint system was introduced by the Colombo Municipal Council (CMC), allowing the public to report concerns regarding restaurants and food establishments directly to health authorities.

Colombo Mayor Vraie Cally Balthazaar announced that the CMC Public Health Department launched the new system, starting in Wellawatte and expanding to the Majestic City Food Court.

Members of the public can scan a QR code, complete a short form, and submit complaints under the new system, which will be directed straight to Medical Officers of Health (MOHs) and Public Health Inspectors (PHIs) for investigation and action.

The Mayor stated that the system permits individuals to log complaints anonymou...