Mohali, Aug. 29 -- The district consumer disputes redressal commission, Mohali, has directed Amazon Seller Services to refund Rs.15,826 to a Kharar resident after the e-commerce platform delivered a different pair of earbuds and failed to refund the money after taking the product back.

The commission also directed the company to pay Rs.5,000 to complainant Aslam Khan as compensation for mental agony and harassment and litigation expenses. It ordered Amazon to pay 6% annual interest on the Rs.15,826 refund from December 29, 2025, the date of the invoice.

Khan had placed an order for Beats Studio Buds (White) through Amazon's platform on December 29, 2025, for Rs.15,826. However, he received Beats Studio Buds (Black), which was different ...