Mohali, April 8 -- District consumer redressal commission orders refund to an Army veteran who bought a Rs.1.4 crore duplex in Maya Garden City, Zirakpur, after the panel found that the builder handed over possession without mandatory approvals, delivered a smaller covered area than what was paid for, and permitted an RWA to operate without legal authority .

The order came on a complaint filed by Colonel Romesh Ghai (retd) and his daughter, represented by counsels Luv Malhotra and Sartaj Khan, who took possession of the unit in December 2016.

The complainants said they purchased a combined 6BHK duplex with an agreed covered area of 5,110 sq. ft but received only 4,769 sq. ft. They said the builder handed over the flat without obtaining ...