India, April 4 -- Savings accounts in India are undergoing a structural shift, evolving from passive transaction tools into actively managed, digital-first financial products. This transformation is driven by changes in customer behaviour, technology adoption, and cost efficiencies in banking operations.

A key catalyst is digital onboarding. App-based account opening, supported by remote KYC and simplified verification, has reduced reliance on physical branches. This has made account creation faster and more accessible, particularly in tier-2 and tier-3 cities where smartphone adoption is rising. As a result, customers who open accounts digitally tend to use them more actively-for payments, transfers, and regular balance checks-rather th...