India, April 10 -- The Delhi government is set to roll out E-District 2.0, an upgraded, AI-powered portal to improve the speed and efficiency of citizen services, officials said on Thursday.
The government has appointed a consultant and given three months to submit a report on redeveloping the portal to make it more citizen friendly and hassle-free.
"The plan includes a bilingual AI chatbot to answer citizens' queries, streamline application processing and improve accessibility to services," said an official.
The revamped platform is expected to expand beyond the 453 services currently offered under the existing e-district system, which caters to multiple government departments, another official said.
The portal has 41 departments onb...
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