India, Nov. 12 -- The Delhi government's e-District platform has processed over 43 lakh applications in the past four years, with over 85 lakh registered users accessing 453 government services across 40 departments, even as the government plans an AI-powered overhaul of the portal to address technology limitations and reduce manual intervention, officials said on Thursday.

The proposed upgrade, e-District 2.0, will introduce AI-enabled document verification, automated workflows and integration with departmental databases to make service delivery faster and more seamless, officials said

The Information Technology department has flagged several shortcomings in the existing platform, including outdated technology architecture, manual inte...