India, June 28 -- A consumer commission in Srinagar has reportedly directed SpiceJet to refund airfare and pay compensation totalling more than Rs.62,000 to a couple who were allegedly denied boarding despite holding valid boarding passes while returning from the Hajj pilgrimage last year.

The commission asked the airline to refund the ticket cost of Rs.10,078 and pay Rs.52,000 as compensation after the couple was forced to spend the night at Delhi airport and book alternative tickets to Srinagar the next morning, The Indian Express reported citing a June 9 order.

The complaint was filed by Ghulam Nabi Fafoo, who alleged that he and his wife, Raja Begum, were denied boarding on a SpiceJet flight from Delhi to Srinagar on July 8, 2024, d...