India, April 18 -- AI is no longer just a productivity layer sitting beside enterprise teams. In some workflows, it is beginning to take decisions, trigger actions, and alter how execution itself is organised. That makes this conversation with Muthu Kumaran timely. As Operating Partner and Head of India Operations at Recognize, Kumaran brings a services-led view shaped by deep operating experience, including a long career at Cognizant. Recognize, co-founded by former Cognizant CEO and Vice Chairman Frank D'Souza, has been building its thesis around the future of digital services. In that sense, this conversation is not only about enterprise AI adoption, but also about how the services model itself is being forced to change as AI moves fro...