India, June 12 -- For more than two decades, the enterprise software stack followed a familiar structure. Companies bought applications for finance, human resources, customer management, supply chains, and service operations. Employees logged into those applications, moved through menus and dashboards, entered information, and pushed work from one system to another.

Artificial intelligence (AI) is beginning to unsettle that model.

The change is not simply that business applications are gaining chatbots or better search functions. AI agents are starting to interpret requests, retrieve context, make recommendations, trigger actions, and move work across systems. In some cases, the software is no longer waiting for a human user to operate ...