India, Oct. 12 -- India's Global Capability Centres (GCCs) are moving beyond their traditional role as technology delivery and cost-saving hubs. With artificial intelligence (AI) becoming central to enterprise strategy, these centres are taking on greater responsibilities in product development, innovation, and global business decisions.

Accenture's GCC India Pulse Survey highlights this shift, with 29% of GCCs already operating as enterprise transformation engines and 70% planning to invest in agentic AI over the next two years. The focus is gradually moving from headcount and operational efficiency to business outcomes, specialised talent, and greater involvement in enterprise-wide technology decisions.

In an interaction with Dataques...