India, May 28 -- India's banking, financial services, and insurance (BFSI) sector is emerging as one of the strongest pockets of hiring resilience as artificial intelligence (AI) reshapes the country's information technology and business process management (IT-BPM) workforce.

According to Han Digital Solution's India IT-BPM Talent Intelligence Report 2026, AI-led automation is reducing recruitment across several traditional non-banking operational functions. However, demand for skilled BFSI operations talent continues to grow, driven by the sector's need for governance, compliance, risk management, decision-making, and domain-led operational expertise.

The study says non-banking operations hiring across outsourcing and support functions...