India, April 16 -- Agentic AI in IT operations is emerging as the next evolution of AIOps automation, where intelligent systems act independently to monitor, analyse, and resolve IT incidents. Agentic AI is the future of AIOps, where autonomous software agents perceive IT environments on their own, reason based on data, plan actions and implement solutions to incidents. This is a balance between reactive alerting and proactive self-healing to support the overload of complex hybrid-cloud configurations, where the conventional manual triage is challenged by alert floods and silos. Initial trends indicate that agents will reduce MTTR by 50-80 percent with end-to-end automation and liberate SREs to innovate and maintain controlled human contr...