South Africa, March 2 -- The reason is rarely the absence of structure. More often, it is the absence of effective translation between strategy and daily work. Change succeeds or fails in the middle of the organisation - within teams, inside informal networks, and in the practical realities of how work actually gets done. This is where the role of the Change Champion becomes critical.

A Change Champion is not defined by hierarchy or project title. They are typically not the project manager or sponsor. Instead, they are credible individuals within the business who help translate, reinforce, and normalise change within their teams. They operate close enough to the work to understand its realities, and close enough to leadership to understa...