South Africa, April 29 -- Part of the Bokomo range, and manufactured by Pepsico, the new ProNutro started appearing on shelves nationwide from April.

The company has apologised to users, but has been firm that a return to the original formula will not happen.

Halting production

In a Facebook post on its official account, ProNutro apologised to South Africans for changing its fan-favourite formula.

It shared, "Change isn't easy, especially when it involves something you love. The change on ProNutro has been challenging, and we understand the disappointment it's caused. While the fundamental texture won't change back, we are working on improving the mixability for a better experience."

The cereal brand revealed that it would temporaril...