South Africa, March 30 -- Recent incidents, both locally and internationally, have drawn attention to the legal responsibilities of shopping centre management when protest activity occurs within retail premises. These developments raise important questions regarding liability, insurance exposure, workplace protection, and the duty of care owed to shoppers and employees.

Private commercial space vs public protest

Shopping centres are privately owned premises that are open to the public for commercial purposes. While members of the public are permitted to enter these spaces, such access remains subject to the control and regulation of the property owner or managing agent.

Although the right to assemble and protest is protected in law, th...