How Pick n Pay is using AI to get online grocery orders out faster
South Africa, Nov. 3 -- The investment comes as online grocery sales accelerate, growing 35.4% in the 26 weeks ended 30 August 2026.
The rollout of OrderGrid's store operations and fulfilment platform marks the final stage of a two-year technology replatforming journey, strengthening the systems behind Pick n Pay asap! and its growing omnichannel business.
The technology introduces real-time inventory management, demand forecasting, order management and store execution tools. These are designed to help teams identify shelf gaps, reduce out-of-stocks and fulfil online orders more efficiently, particularly larger baskets.
Making the store work harder for online shoppers
The platform builds on Pick n Pay's existing use of computer vision...
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