South Africa, Sept. 7 -- In October, the SU Language Centre's Communication Lab will present Conversations to encourage behavioural change in the workplace, a certificate of competence short course that focuses on what can happen in the conversation itself.

Finding reasons to move forward

"The course introduces participants to motivational interviewing, an evidence-based communication approach that helps people explore their mixed feelings about change. Instead of trying to win an argument or simply repeating what someone ought to do, the conversation partner learns techniques that can help the person identify their own reasons for moving forward," prof Carel Jansen, facilitator of the course, explains.

Participants will gain practical...