How to handle an AI agent that outgrows its mandate-and why it's an opportunity for Indian IT

New Delhi, Oct. 26 -- An AI agent deployed three months ago may not be running today. It still sounds confident. But along the way, it started reaching for a rule that belonged to a different client, ... Read More

Techie barriers: America may be able to keep Indians out but it can't ensure that IT work stays in the US

New Delhi, Oct. 12 -- The Trump administration has found a way to make Indian information technology (IT) companies less dependent on America without making American businesses less dependent on India... Read More

India's IT services industry could get a slice of the AI revenue pie as value migrates to what it excels at

New Delhi, Sept. 16 -- Open-weight artificial intelligence (AI) models let developers download the trained model, run it on their own infrastructure and adapt it for their applications. Proprietary mo... Read More

India's top IT firms have much more strategic space than their quarterly numbers suggest

New Delhi, Aug. 31 -- I have written before about the rough quarters ahead for India's large IT players like Tata Consultancy Services (TCS), Infosys and Cognizant: from outcome-based pricing and shri... Read More

AI adoption: Forward deployed engineers may have an understanding but what about judgement?

New Delhi, Aug. 17 -- In my last piece, I wrote about the forward deployed engineer (FDE). TCS's recent announcement that it intends to create up to 8,900 FDEs is one of the more revealing development... Read More

Tech engineers who grasp how businesses can make the best use of AI are in high demand

New Delhi, Aug. 3 -- A forward deployed engineer (FDE), a term that comes from Palantir, which made the role its entire go-to-market strategy, is neither a consultant, nor a developer in the tradition... Read More