New Delhi, Aug. 17 -- In my last piece, I wrote about the forward deployed engineer (FDE). TCS's recent announcement that it intends to create up to 8,900 FDEs is one of the more revealing development... Read More
New Delhi, Aug. 3 -- A forward deployed engineer (FDE), a term that comes from Palantir, which made the role its entire go-to-market strategy, is neither a consultant, nor a developer in the tradition... Read More
New Delhi, July 20 -- Some months ago, a senior manager at one of India's large IT service firms described a conversation he had with a client who wanted to expand the engagement. More features, faste... Read More
New Delhi, June 22 -- There is a seductive promise at the heart of the artificial intelligence (AI) revolution. These tools, we are told, will democratize knowledge. The student in Chennai will have a... Read More
New Delhi, June 8 -- There is a problem that sits at the intersection of two things I have written about in this space: the fiduciary resilience that defines the best long-term client relationships in... Read More
New Delhi, May 25 -- The global economy runs on trust. But the way that trust is generated, priced and enforced is changing in ways that are becoming difficult to ignore. For much of the last century... Read More