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Tech engineers who grasp how businesses can make the best use of AI are in high demand

New Delhi, Aug. 3 -- A forward deployed engineer (FDE), a term that comes from Palantir, which made the role its entire go-to-market strategy, is neither a consultant, nor a developer in the tradition... Read More


IT companies have logged some revenue growth but do their results mask hidden vulnerabilities?

New Delhi, July 20 -- Some months ago, a senior manager at one of India's large IT service firms described a conversation he had with a client who wanted to expand the engagement. More features, faste... Read More


AI's expertise paradox mustn't get lost in India's enthusiasm for AI diffusion across the country

New Delhi, June 22 -- There is a seductive promise at the heart of the artificial intelligence (AI) revolution. These tools, we are told, will democratize knowledge. The student in Chennai will have a... Read More


Why honesty is the best policy for IT service providers as AI reshapes client relationships

New Delhi, June 8 -- There is a problem that sits at the intersection of two things I have written about in this space: the fiduciary resilience that defines the best long-term client relationships in... Read More


From handshakes to algorithms: how machine-driven hard trust is reshaping business

New Delhi, May 25 -- The global economy runs on trust. But the way that trust is generated, priced and enforced is changing in ways that are becoming difficult to ignore. For much of the last century... Read More


A great code bloat is arising as AI turns managers into software programmers

New Delhi, May 11 -- The democratization of programming has arrived-as an artificial intelligence (AI) model prompt. The ability to command a machine was a specialized art, restricted to a class of en... Read More