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'Your Year Wrapped: Apps have all the data but no context

New Delhi, Dec. 27 -- This year was the first time Spandan Banerjee did not share his Spotify Wrapped on social media. "I often grieve through music," says the 31-year-old musician and product designe... Read More


How words are disappearing from our digital lives

New Delhi, Nov. 28 -- Shantanu Anand, 33, stays in touch with friends through "pebbling". Every night, he opens his Instagram DMs to see the reels his friends have sent him during the day. He reacts w... Read More


The vanishing human in customer care

New Delhi, Nov. 12 -- When was the last time you tried calling customer care? Was it hard just to locate 'customer support' on the brand's app or site? Did you have to jump through hoops just to get t... Read More


Grieving the loss of a personality in the age of algorithms

New Delhi, Nov. 7 -- When ad legend Piyush Pandey died last month, a catalogue of my interactions with him over eight years of reporting on the advertising industry resurfaced in memory. A tribute beg... Read More


We grieve in photos and reels now. But who are we really mourning?

New Delhi, Nov. 7 -- When ad legend Piyush Pandey died last month, a catalogue of my interactions with him over eight years of reporting on the advertising industry resurfaced in memory. A tribute beg... Read More


Library tours reveal a city's secret culture

New Delhi, Nov. 1 -- At the entrance of the New York Public Library, a marble plaque reads: "I had little opportunity for formal education as a young man in Lithuania, and I am deeply indebted to The ... Read More


Self-locking, digital locks, or padlocks? When options overwhelm

New Delhi, Oct. 25 -- Have you ever locked yourself out of your house? I did last week, and was promptly told it happens to everyone. For me, though, this was only the second time in my life. Both tim... Read More


What I gained by going off Instagram stories

New Delhi, Oct. 19 -- It's been over three-and-a-half months since I stopped watching Instagram Stories. I was never a compulsive watcher; I only checked a handful of people's stories. But consciously... Read More


Director Varsha Bharath on her film 'Bad Girl' and industry sexism

New Delhi, Oct. 12 -- Varsha Bharath, Vetrimaaran's longtime assistant director, debuted with Bad Girl, an intimate character study from action hero-obsessed Tamil cinema. Bharath's coming of-age stor... Read More


The psychology behind your moving day rituals

New Delhi, Sept. 28 -- What's the first thing you do after moving to a new place? I always do laundry. On the first night in the apartment I moved into last month, the washing machine hummed as I wipe... Read More