India, Feb. 20 -- Netscout Systems has announced the extension of its Omnis AI Insights solution to communications service providers (CSPs), enabling operators to convert raw network data into AI-ready smart data to support the deployment of AI agents across customer experience and network operations.

The development comes as telecom operators scale artificial intelligence initiatives. Citing a McKinsey & Company C-level survey of telco operators, Netscout said 64% of respondents are expanding their AI programmes, with AI agents identified as a central driver. However, 45% pointed to data constraints as the primary barrier to scaling AI adoption.

"AI agents only deliver meaningful outcomes when they are powered by meticulously curated, ...