India, June 8 -- According to reporting by 404 Media, hackers claimed they used Meta's AI support chatbot to gain access to high-profile Instagram accounts by requesting changes to the email addresses associated with targeted profiles. The reported incidents coincided with several prominent account takeovers, including accounts linked to the Obama White House, Sephora, and the Chief Master Sergeant of the Space Force.

At first glance, the story appears to point to a prompt security failure.However, the deeper issue may be more structural, what happens when an AI system is embedded within a sensitive support workflow and is able to facilitate account recovery actions without sufficient independent verification?

The central question is no...