Ho Chi Minh City, Oct. 23 -- Ho Chi Minh City launched a 24/7 child protection hotline on October 22 to receive reports of child abuse, violence, maltreatment and illegal child labour, as well as cases involving women experiencing violence or abuse and in need of support.

Integrated into the city's hotline system, hotline 1022 replaces the previous counselling hotline 1900.545.559, aiming to speed up responses, strengthen inter-agency coordination and ensure the safety of those seeking assistance.

Nguyen Tang Minh, Deputy Director of the municipal Department of Health, said the hotline establishes a unified, transparent and confidential process for handling reports. Operators assess cases, classify them by location and forward informati...