ALEXANDRIA, Va., July 21 -- United States Patent no. 12,688,369, issued on July 21, was assigned to Verizon Patent and Licensing Inc. (Basking Ridge, N.J.).

"Using feature aggregation to determine intent classifications for text transcripts" was invented by Prakash Ranganathan (Gingee, India), Saurabh Tahiliani (Noida, India) and Durgesh Kumar (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "An illustrative intent classification engine may access a text transcript and determine one or more features associated with the text transcript. Based on the one or more features, the intent classification engine may generate an aggregate embedding vector and provide the aggregate embedding vector as an ...