US Patent Issued to Verint Americas on Nov. 3 for "Virtual agent transparent user authentication" (American, Israeli Inventors)

ALEXANDRIA, Va., Nov. 3 -- United States Patent no. 12,783,622, issued on Nov. 3, was assigned to Verint Americas Inc. (Alpharetta, Ga.).

"Virtual agent transparent user authentication" was invented by Ian Beaver (Spokane, Wash.) and Vladislav Luzin (Pardes Hanna Karkur, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "Certain aspects of the present disclosure provide techniques for receiving audio data comprising a user voice command; determining a task to be completed by a remote service based on the user voice command; determining that a reference voice print associated with the user is stored in a user account; authenticating the user by determining that a sample voice print based on the user voice ...