ALEXANDRIA, Va., March 3 -- United States Patent no. 12,566,979, issued on March 3, was assigned to United Services Automobile Association (USAA) (San Antonio).

"Hierarchical artificial intelligence system" was invented by Sean C. Mitchem (San Antonio), Curtis M. Bell (San Antonio), Qunying Kou (San Antonio), Michael J. Maciolek (Boerne, Texas), Donnette Moncrief Brown (San Antonio), Cory A. Matheson (Celina, Texas), Yevgeniy V. Khmelev (San Antonio) and Janelle D. Dziuk (Falls City, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "A hierarchical artificial intelligence (AI) system may comprise a maestro AI and one or more specialized AI's. The maestro AI may determine a first communication from a user d...