ALEXANDRIA, Va., March 24 -- United States Patent no. 12,586,008, issued on March 24, was assigned to The Hotel Communication Network Inc..
"Managing hotel guest housekeeping within an automated guest satisfaction and services scheduling system" was invented by Kevin Bidner (Ottawa) and James M. Behmke (Boston).
According to the abstract* released by the U.S. Patent & Trademark Office: "The techniques herein are directed generally to managing hotel guest housekeeping within an automated guest satisfaction and services scheduling system. In particular, in the present disclosure, the techniques herein provide a method and system to allow guests to easily manage and schedule housekeeping services through the interactive interface. The interf...