US Patent Issued to TELIA on Oct. 20 for "Service management" (Swedish Inventor)

ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,771,600, issued on Oct. 20, was assigned to TELIA COMPANY AB (Solna, Sweden).

"Service management" was invented by Daniel Leuschner (Gothenburg, Sweden).

According to the abstract* released by the U.S. Patent & Trademark Office: "An apparatus, a computer program product, and a computer-implemented method for managing service related requests, where the method includes selecting a category storing the service related requests ended up to an erroneous state; determining data identifying one of the service related requests; generating an inquiry through an application programming interface to a network entity, the inquiry carrying the data identifying the one service related request; ap...