ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,770,030, issued on Oct. 20, was assigned to Tata Consultancy Services Ltd. (Mumbai, India).

"Method and system for exception management" was invented by Satya Narayana Samudrala (Pune, India), Veena Deshmukh (Pune, India), Maitreya Natu (Pune, India) and Vaishali Sadaphal (Pune, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "State of the art approaches of exception management are reactive, manual, and intuition-driven. Command center teams often react to exceptions. They also use BI tools which only provide statistical observation, but fail to mine domain-aware insights and actionable recommendations. The disclosure herein generally relates to ana...