US Patent Issued to T-Mobile USA on July 28 for "Real-time user communication sentiment detection for dynamic anomaly detection and mitigation" (Texas, Kansas Inventors)

ALEXANDRIA, Va., July 28 -- United States Patent no. 12,694,228, issued on July 28, was assigned to T-Mobile USA Inc. (Bellevue, Wash.).

"Real-time user communication sentiment detection for dynamic anomaly detection and mitigation" was invented by Varaprasad R. Moturi (Frisco, Texas), Wendy I. Neal (Haltom City, Texas), Godofredo Orama (McKinney, Texas), Manjushree Patterson (Overland Park, Kan.), Matthew Carag Santiago (Forney, Texas) and Rathinayagam Velusamy (Celina, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "System and methods for real-time user communication sentiment detection for dynamic anomaly detection and mitigation are disclosed herein. An indication of an interaction between a user of...