ALEXANDRIA, Va., Sept. 30 -- United States Patent no. 12,748,867, issued on Sept. 29, was assigned to SYNTEC HOLDINGS Ltd. (Hemel Hempstead, Great Britain).
"Secure data capture systems and methods" was invented by Colin Philip Westlake (London).
According to the abstract* released by the U.S. Patent & Trademark Office: "Methods comprising steps for processing data for a customer-agent interaction are disclosed, as well as systems configured to perform such steps. These steps may comprise retrieving a web form comprising one or more elements, from a web server, using a first device; displaying the web form to the agent via a browser running on the first device; detecting, by the first device, an interaction of the agent with a first eleme...