ALEXANDRIA, Va., March 24 -- United States Patent no. 12,587,432, issued on March 24, was assigned to ServiceNow Inc. (Santa Clara, Calif.).

"Visual map for network alerts" was invented by Shay Cohen (Sydney), Lilach Izikovich (Petah Tikva, Israel), Rani Tzur (Petah Tikva, Israel), Maayan Wigelman (Petah Tikva, Israel) and Noy Shpatz (Petah Tikva, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "Example embodiments may include obtaining first data indicating a first service degradation in a network, and obtaining second data indicating a second service degradation in the network, identifying a field that is associated with the first data and the second data. Based on the field, determining a relationshi...