US Patent Issued to ServiceNow on Feb. 17 for "Clustering and dynamic re-clustering of similar textual documents" (California, Illinois Inventors)

ALEXANDRIA, Va., Feb. 17 -- United States Patent no. 12,554,762, issued on Feb. 17, was assigned to ServiceNow Inc. (Santa Clara, Calif.).

"Clustering and dynamic re-clustering of similar textual documents" was invented by Baskar Jayaraman (Fremont, Calif.), ChitraBharathi Ganapathy (San Jose, Calif.), Dinesh Kumar Kishorkumar Surapaneni (Chicago), Tao Fang (Sunnyvale, Calif.) and Jun Wang (San Jose, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented method includes obtaining a plurality of textual records divided into clusters and a residual set of the textual records, where a machine learning (ML) clustering model has divided the plurality of textual records into the clusters base...