US Patent Issued to SAP on May 26 for "Dynamic conversation insights using large language models" (Indian Inventors)

ALEXANDRIA, Va., May 26 -- United States Patent no. 12,639,357, issued on May 26, was assigned to SAP SE (Walldorf, Germany).

"Dynamic conversation insights using large language models" was invented by Srinivasa Byaiah Ramachandra Reddy (Bangalore, India) and Justin Mathew (New Delhi).

According to the abstract* released by the U.S. Patent & Trademark Office: "In an example embodiment, several different fine-tuned LLMs are utilized to provide a system where an administrator can request conversational log insights using natural language and be presented with insights generated by an LLM, without necessitating the passing of any personal or sensitive data to a third-party. Furthermore, the use of several fine-tuned LLMs reduces the number o...