US Patent Issued to Salesforce on Nov. 3 for "Database systems and methods for personalized conversational interactions" (North Carolina Inventor)

ALEXANDRIA, Va., Nov. 3 -- United States Patent no. 12,783,816, issued on Nov. 3, was assigned to Salesforce Inc..

"Database systems and methods for personalized conversational interactions" was invented by William Edward Dressler II (Stallings, N.C.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Database systems and methods are provided for augmenting a received conversational user input to provide an augmented conversational user input to a chatbot or other artificial intelligence (AI) system configurable to generate a personalized conversational response to the received conversational user input using the augmented conversational user input. One or more personal models or other user data associated with t...