US Patent Issued to Rubrik on May 12 for "Secured direct access for customer service" (Indian, American Inventors)

ALEXANDRIA, Va., May 12 -- United States Patent no. 12,627,653, issued on May 12, was assigned to Rubrik Inc. (Palo Alto, Calif.).

"Secured direct access for customer service" was invented by Rishabh Tiwari (Bangalore, India), Vyankatesh Sawalapurkar (Bangalore, India), Hao Wu (Santa Clara, Calif.) and Falak Kansal (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, systems, and devices for data management are described. Authorization may be received, from a user of a customer of an operator of a first computing system, to access an instance of a first application running at the first computing system for the customer via a user account for the customer. Based on receiving the authoriza...