ALEXANDRIA, Va., Feb. 24 -- United States Patent no. 12,562,999, issued on Feb. 24, was assigned to ROYAL BANK OF CANADA (Montreal).
"Machine natural language processing for summarization and sentiment analysis" was invented by Yixian Cai (Toronto), Amir Ghaderi (Toronto), Ankit Khirwadkar (Toronto), Chetana Chavda (Toronto) and Pei Hu (Toronto).
According to the abstract* released by the U.S. Patent & Trademark Office: "A virtual agent can implement a chatbot to provide output based on predictive/prescriptive models for incidents. The virtual agent can integrate with natural language processor for text analysis and summary report generation. The virtual agent can integrate with cognitive search to enable processing of search requests and...