US Patent Issued to NTT Data Services on Sept. 8 for "Artificial intelligence-based incident ticket management systems" (Indian, British, American Inventors)

ALEXANDRIA, Va., Sept. 8 -- United States Patent no. 12,732,412, issued on Sept. 8, was assigned to NTT Data Services LLC (Plano, Texas).

"Artificial intelligence-based incident ticket management systems" was invented by Ramkumar Ramadoss (Trichy, India), Tamil Selvan Soundarapandian (Chennai, India), Ramprassath T C (Chennai, India), Kunal Jauhari (Bhopal, India), Yagneshwaran Balasubramanian (Chennai, India), Shabi Christopher (Peterborough, Great Britain) and Rohit Puri (Plano, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some embodiments, a method for incident ticket management includes receiving input data having information relating to one or more incidents, classifying each incident of the ...