ALEXANDRIA, Va., March 3 -- United States Patent no. 12,568,167, issued on March 3, was assigned to Nextiva Inc. (Scottsdale, Ariz.).

"System and method of capturing, tracking, composing, analyzing and automating analog and digital interactions" was invented by Tomas Gorny (Scottsdale, Ariz.) and Raymond Allan Harker (Phoenix).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on fir...