ALEXANDRIA, Va., Aug. 5 -- United States Patent no. 12,701,192, issued on Aug. 4, was assigned to NEC Corp. (Tokyo).
"Server apparatus, assistance method, and non-transitory computer-readable recording medium" was invented by Masaya Tanaka (Tokyo).
According to the abstract* released by the U.S. Patent & Trademark Office: "A server apparatus includes: an instructing unit that prompts a reporting device to transmit information showing a situation of a site where an event to be reported has occurred, upon receipt of a call from the reporting device; an assistance information transmitting unit that transmits assistance information for assisting a caller operating the reporting device, to the reporting device; and an acquiring unit that acqui...