US Patent Issued to MOTOROLA SOLUTIONS on May 19 for "Quality alerting for computer-aided dispatch systems" (American, Canadian Inventors)

ALEXANDRIA, Va., May 19 -- United States Patent no. 12,634,394, issued on May 19, was assigned to MOTOROLA SOLUTIONS INC. (Chicago).

"Quality alerting for computer-aided dispatch systems" was invented by Mariya Bondareva (Loxahatchee, Fla.), Roger D. Donaldson (Vancouver, Canada) and Volodymyr Rybalkin (West Valley, Utah).

According to the abstract* released by the U.S. Patent & Trademark Office: "Examples provide a public safety answering point server including a processor configured to determines that a call taker of the PSAP has received a call from a caller regarding an incident and generate a transcript of the call. Based on the transcript, the processor determines a set of call attributes associated with the call, and determines whe...