ALEXANDRIA, Va., May 5 -- United States Patent no. 12,619,781, issued on May 5, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.).
"Verbatim feedback processing for compliant retention" was invented by Maanasa Ghantasala (Redmond, Wash.) and Mastafa Hamza Foufa (Seattle).
According to the abstract* released by the U.S. Patent & Trademark Office: "A verbatim feedback processing system utilizes generative Artificial Intelligence (AI) which has been trained to rewrite text in a manner that retains the meaning, tone, sentiment, and the like, while also anonymizing the text by removing personal identifiable information. The anonymized feedback is then processed by a similarity validation component and an anonymity validation ...