US Patent Issued to Maplebear on June 30 for "Messaging interface for managing order changes" (California Inventors)

ALEXANDRIA, Va., July 16 -- United States Patent no. 12,670,521, issued on June 30, was assigned to Maplebear Inc. (San Francisco).

"Messaging interface for managing order changes" was invented by Camille van Horne (San Francisco) and Philip Goolkasian (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "In a delivery service, a picker retrieves items specified in an order by a customer. If a picker encounters an issue with an item in the order, the picker may select, via a user interface, the item and an associated template message, which requests input from the customer regarding a course of action for the item, to send to the customer. The customer may select, via another user interface, a templa...